Mayspring Water Dispenser Services

The frequency of cleaning and disinfection depends on several factors such as usage, environment, and water quality. Generally, it's recommended to deep clean and disinfect your water dispenser every 3 months to ensure safe and clean drinking water.

Not cleaning and disinfecting your water dispenser can lead to the buildup of bacteria, mold, algae, and other contaminants. This can affect the taste and quality of the water and may pose health risks if consumed. Also, the internal components of a water dispenser, such as pumps, valves, seals, compressor, condenser, among others, are susceptible to wear and tear over time. Lack of cleaning and maintenance accelerates this process, thereby reducing the lifespan of the dispenser and potentially causing it not to function properly.

Signs that your water dispenser needs cleaning include a change in water taste or odor, visible buildup or discoloration in the dispenser, or if it hasn't been cleaned for an extended period. Regular maintenance and observation can help prevent issues.

While it's possible to clean and disinfect a water dispenser yourself, hiring a professional can ensure thorough and proper cleaning, and also save you time. Professionals have the expertise and equipment to disassemble and reassemble the dispenser so as to reach all areas/components and ensure effective sanitization. Also, each dispenser has its own unique maintenance procedure; from the type of cleaning agent to be used, the mixing ratio in respect to the size and components' material, to the flushing and backwashing sequence of the dispenser based on its internal structure. It’s important all these, among others, are taken into consideration.

Regularly wiping down the exterior of the water dispenser, changing water bottles properly, switching the unit off when water bottle is empty, making sure the water runs from all the spigots before switching it back on, having at least 2 inches of space between the water dispenser and the wall, also ensuring that the defrost tray is properly placed to collect melted ice, as this is important to prevent rust, among others, are some of the ways to prolong the lifespan of your water dispenser. It is also paramount to follow the manufacturer's guidelines for usage.

Yes, we do. Our warranty policy covers paid repairs and replaced electrical components for a duration of one month at no extra cost to you. This means that any issues within this scope will be addressed within a one-month period without you incurring additional charges. If you have any questions or need further clarification about our warranty coverage, please feel free to ask.